Privacy Policy

Privacy and Data Protection

BroadEngagement is committed to safeguarding your privacy and processing personal data responsibly, transparently, and in strict compliance with applicable data protection laws.

In the course of providing the Service, BroadEngagement may process personal information submitted by you, including data related to your contacts, customers, or end-users (“Client Data”). BroadEngagement shall process Client Data solely in accordance with your instructions and these Terms. You expressly acknowledge and accept that you are responsible for obtaining all necessary consents, approvals, and permissions from your contacts, customers, or end-users prior to providing their personal data to BroadEngagement.

BroadEngagement may also process certain personal data independently as a data controller in connection with managing our relationship with you, providing security, ensuring proper billing and administration, and continuously improving our Service. Such data will only be processed as strictly necessary to fulfill these legitimate business purposes, with appropriate safeguards implemented.

BroadEngagement may transfer and store personal data internationally, consistent with applicable laws and regulations. When transferring data from jurisdictions requiring specific safeguards for international transfers (such as the European Economic Area, United Kingdom, or Switzerland) to countries lacking adequate data protection standards, BroadEngagement will adopt legally approved mechanisms, such as Standard Contractual Clauses, to ensure the security and confidentiality of personal data.

We implement industry-standard security measures designed to protect your data against unauthorized access, loss, misuse, or alteration. However, due to the inherent nature of internet communications and electronic storage, BroadEngagement cannot guarantee absolute security for personal data.

BroadEngagement may communicate with you through various means (including emails, text messaging, and in-platform notifications) for account management, authentication purposes, security alerts, billing inquiries, and to respond to your requests. You may manage your communication preferences directly through your account settings.

BroadEngagement ensures compliance with data privacy regulations through a dedicated and specialized legal team, which fulfills the role and functions of Data Protection Officer (DPO) in accordance with applicable data protection laws and best industry practices.